C02, Apology Forgiveness and Redemption as Tools for Resolving Disputes by George Knox (2.1 CME Credits General)
Price range: $15.00 through $18.00
This presentation will include a discussion of the different dimensions of an apology. When an apology is given, more is needed than a mere “I’m sorry.” The efficacy in apology lies within addressing the layers of impact. When an effective apology is provided, there is an opportunity for the release of grudges and for accountability to be assumed. This diminishes barriers to negotiation and facilitates settlement.
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