The presenters, Stanley Zamor and Jeanne Potthoff will address ethical dilemmas and 2014 MEAC opinions during the Real Deal II presentation. The purpose of the presentation is to enhance the participants’ ethical awareness. Through the facilitated discussion, the participants’ will gain knowledge of the best practices for dealing with difficult situations during the mediation process. The learning objectives are to enhance the knowledge of the ethical standards that mediators must maintain, provide mediators with real life scenarios and the best practices for handling difficult situations and provide information regarding the MEAC opinions and current practices of mediators. Specifically, the participants’ will be provided with a deck of cards. Each card will include an ethical dilemma or MEAC opinion. There will be a discussion regarding each card that is dealt from the hand of cards. The presentation will be provided to all mediators for ethics credits.

Handout Material