Thirty years ago, Florida embarked on a grand experiment in institutionalizing mediation and arbitration services in the state court system. For two decades, Sharon Press led this effort as the first Associate Director and then the Director of the DRC. In 2009 she left Florida to become a professor and director of the Dispute Resolution Institute at Mitchell Hamline School of Law. With the benefit of some distance, Professor Press will reflect on the Florida experience – where it started and what the future may hold.