Gain insight into the rapidly developing field of “alternate ADR” in the context of conflict resolution within complex organizations. Learn from a fellow mediator and former university general counsel exactly what an Organizational Ombuds is and how they facilitate resolution of workplace conflicts. A Certified Organizational Ombuds Practitioner will guide you in an engaging discussion surveying: the costs of conflict in organizations, the organizational ombuds role for “in-house” conflict resolution, understanding your conflict communication style, and the application of conflict dynamics in mediation.
