Video recording: This workshop will address how trauma can present in the dispute resolution process, something that is not regularly considered. When participants have experienced trauma, they may be appear to be resistant or angry, but a mediator who understands trauma can not only work past those feelings, but avoid re-traumatization during the dispute resolution process. This workshop will also benefit mediators who may unknowingly take-on some of this outside trauma or become overwhelmed in the process of trying to help others who have experienced trauma.