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C05 – Emotional Intelligence: The Key to Mediation Miracles – Mari Frank (1.5 CME General)

$15.00 – $18.00Price range: $15.00 through $18.00

Your mediator competency is determined more by your EQ than your IQ! In this interactive program you will test your own emotional intelligence and learn various elements of EQ success tools to increase your mediation effectiveness. You’ll analyze scenarios to practice the skills of self-awareness, self-management, and effective communication. Mediators with higher emotional intelligence understand what motivates others so they may successfully guide disputants to focus on settlement to reach a satisfying agreement.

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SKU: C05-2022
Category: 2022, August 11-13, DRC, Dispute Resolution Center Conference Recordings
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