A07 – Finding Nonmonetary Solutions to Cross the Resolution Finish Line – Robin Caral-Shaw (1.2 CME Credits General)
$5.00
Video recording: Almost every situation can have a nonmonetary element to the resolution that clinches the deal. A landlord offers advertising in a shopping center flyer, a store owner offers gift certificates, a parent offers additional timesharing, or a party makes an apology. These nonmonetary offers can satisfy an emotional or practical need that makes the resolution possible. Using actual examples from the speaker and the audience, the importance of nonmonetary factors in a mediation will be made clear.
