This presentation will include a discussion of the different dimensions of an apology. When an apology is given, more is needed than a mere “I’m sorry.” The efficacy in apology lies within addressing the layers of impact. When an effective apology is provided, there is an opportunity for the release of grudges and for accountability to be assumed. This diminishes barriers to negotiation and facilitates settlement.
The Direct/Inferential model of communication explains how people both speak and listen in ways that are clearly stated and in ways that are transmitted and received nonverbally. Participants will explore how to utilize this knowledge to best keep parties engaged. The model has as a goal the minimization of errors in communication which often result in misinterpretations.
Discovering Your Creative Vision is a unique creativity program that uses photography to challenge the perceptions and creative limitations of the participants. With today’s technology, almost everybody has a camera with them. This seminar taps those cell phone cameras (or digital cameras if participants would rather) to discover ways of thinking creatively. Using a variety of camera strategies, participants will be exposed to a unique perspective while the presenters assists the participants in developing insight and fostering innovation while demonstrating how to bring these ideas into our work as mediators.
This presentation will discuss the history of domestic violence and the horrific effects it has on immediate victims and others. The presentation will focus on domestic violence in homosexual relationships. Participants will discuss proper demeanor while mediating in this kind of situation.
This presentation will provide a broad overview of a variety of mediation subjects through the use of videos which are seemingly unrelated to the area of mediation. After each video, the presenters will provide the participants with the governing mediation rules, where applicable, as well as solutions and tips to deal with real life situations. Participants will also be encouraged to offer their own stories, thoughts and solutions.
The presenters will discuss the unique challenges presented by post-divorce disputes and offer suggestions for resolving these difficult conflicts. Having hoped or believed that the issues in their divorce were finally resolved, parties find that even years after the end to their marriage, conflicts arise. Unless clearly resolved, these post-divorce conflicts result in multiple filings, multiple mediations and multiple court appearances.
Participants will be invited to actively listen to statements which are being made that are contrary to the values of a mediator. Participants will be invited to explore how they respond in mediation to objectionable comments made to them when they are mediating. After understanding the importance of personal feelings in the mediation process, participants will be provided with methods for understanding party differences and be given an opportunity to engage parties with distinctly different styles in brief role-play vignettes.
This workshop will explore the areas of cultural metaphor, speech paradigms, metonymic systems, “speech events” and discourse analysis as they relate to conflict resolution. It is designed to increase sensitivity to the subtleties and complexities of spoken interaction and to their sometimes unintended effects on conflict resolution.
The purpose of this presentation is to provide the mediator practitioner with perspective and practice pointers, examine and analyze each component of negotiation and the mediation process and share ideas in connection with the business aspects of the mediation profession.
This workshop will provide information on shifting people from resistance to a willingness to take action. The workshop will introduce mediators to ways to instantly develop rapport and formulate positive impressions by creating an environment that fosters collaboration. The workshop will review the cycle of persuasion while reviewing the core elements mediators can develop to position themselves to yield productive solutions. The cycle of persuasion is integrated with the subtleties of body language including facial expressions, gestures and other body movements. The aim of this knowledge is to assist mediators in modifying interactions based on what is being communicated directly and indirectly.
This session will raise awareness of the cultural similarities and differences between identifiable groups so that mediators can better understand the participants during mediation. Participants will explore ways for a mediator to help the parties from different cultures communicate with each other more effectively during a mediation session.
This workshop explores the ways that yoga may help a mediator grow in awareness of the parties’ needs and interests in order to facilitate creative and flexible solutions based on self-determination. In addition to joining in the discussion, participants will have the option of joining in simple yoga movements from their seats.