D03, Building a Successful Mediation Practice: A Comprehensive Marketing Strategy – John Upchurch (2.1 CME Credits General)
Price range: $15.00 through $18.00The presentation will offer a strategic approach to marketing the mediation practice. The initial
focus will center upon defining the target audience, both present and potential. Messaging
and an effective communications strategy will follow, with emphasis on the need to produce
provocative and interesting content. Staff practices, advertising and special event marketing
will be touched on, leading into a review of best practices in designing and maintaining the
website, and developing a comprehensive digital presence through the current array of social
media platforms.
D03, It’s Complicated: Mediation Appearance, Authority and Agreements – Kimberly Kosch, Susan Marvin (1.5 CME Credits Ethics)
Price range: $15.00 through $18.00Workshop Description: This advanced ethics workshop is designed for mediators who mediate court referred cases in more than one area of the court system. This workshop will focus on the nuances between court procedural rules in the areas of party and participant appearance and authority and mediated agreements.
D04 – Navigating Once Familiar Waters When the Charts Have Changed: People Skills and Ethical Considerations In a Changing ADR World – Jim Williams and Sandra Clemons (2.1 CME Credits Ethics)
Price range: $15.00 through $18.00This session visits several common dilemmas facing the ADR professional. How one might enhance the 'people skills' and ethical acumen necessary to assist intensely conflicted parties in new applications (i.e. managed mediation programs). Students will participate in role play, lecture and 'Q&A' to further enhance their skill set in both traditional and modified ADR scenarios (managed mediation programs).
D04 – Guardianship Mediation – Sara Caldwell (1.5 CME Credits Circuit)
Price range: $15.00 through $18.00
D04, Collaborative Practice: What Is It & Why Do We Do It? – John Sullivan, Joryn Jenkins (Non CME)
Price range: $15.00 through $18.00Three presenters all critical to the collaborative process (one lawyer, one facilitator, and one
neutral financial expert) discuss how this process is used to facilitate communication between
divorcing spouses and to problem solve issues raised in dissolution of marriage and other
matters in such a way as to both protect clients’ relationships with family and friends, while
enabling the two parties to create the foundation for their post-dissolution relationship with
each other. A comparison with the traditional court process will explain why the collaborative
process is usually preferable, both from the individual perspective, as well as from a societal
point of view.
D04, Domestic Violence in Notorious Cases – Michael DeLong (1.5 CME Credits Domestic Violence)
Price range: $15.00 through $18.00This course will include an up to date review of Florida procedures for Court Injunctions and Court Protective Orders for Domestic Violence, Dating Violence and Repeat Violence. Subject matter will include a review of current and past celebrated cases of notoriety from news media accounts as they might pertain to Violence or Abuse. Active audience participation and Interaction will be high encouraged and audience/attendees will be asked to create their own personal "Mediator Safeguard Safety Checklist" for them to take home and use in their Mediator sessions by sharing copies of other checklists we will use in this training session.
D05 – Mediating the Mind: Understanding How Mental Health Affects Mediation – Dr. Rick Adams (1.5 CME Credits General)
Price range: $15.00 through $18.00
D05, Cross-Cultural Considerations in the Mediation Process – George Knox (2.1 CME Credits Cultural/Diversity Awareness)
Price range: $15.00 through $18.00This workshop is designed to explore the meaning of Culture in the context of the Mediation
process, and to recognize that there are many definitions of Culture that affect the thinking
and behavior of participants in a problem-solving setting. Workshop participants can become
aware of cultural dimensions and variations that are at play, and gain a greater understanding
of the ways that parties communicate, based on their values, beliefs and standards. Participants
will also explore their own values, beliefs and standards, and become sensitive to the need to
avoid bias in carrying out their roles as facilitators.
D05, Mediate with Emotional Intelligence – Dr. Wanda Bonet-Gascot (1.5 CME Credits General)
Price range: $15.00 through $18.00Have you ever encountered a "difficult person" while engaged in a mediation? Mediators need specific skills to be successful in their roles and they need to be able to deal with all kinds of people. Research indicates that of the difference between top and average performance is attributed to emotional intelligence. Highly developed Emotional Intelligence is the foundation for effective interpersonal communication, conflict resolution, coaching and change management. As mediators' emotional intelligence increases, they can be better listeners and enhance communication between parties. In this course, mediators will learn to improve their effectiveness by enhancing their emotional intelligence.
D06 – Resolving Conflict with Peer Mediation – Michelle Boudreaux (2.1 CME Credits General)
Price range: $15.00 through $18.00An introductory presentation to familiarize participants with the Peer Mediation model and encourage participants to become Peer Mediator Coaches. This presentation is designed to present the elements of a fully-operational and sustainable ADR program to address school conflicts.
D06 – Neutrality Beyond Bias: Implicit Bias in Mediation – Megan Moshell Santiago, Tiffany Ruggiero (1.5 CME Credits Cultural Diversity)
Price range: $15.00 through $18.00
D06, Acknowledging the 13th Player: Cultural, Economic, and Institutional Conflict and Bias – Carl Perdue, Debi Yohn (1.5 CME Credits General)
Price range: $15.00 through $18.00International Corporate and Finance Lawyer Carl H. Perdue, JD, LLM and Clinical Psychologist Dr. Debi K. Yohn Ed.D LSW explore Mediation Psychology, specifically; inter-personal, professional, institutional, and cultural bias in conflict resolution processes. Focusing on complex,high value cases, this interactive, high energy Workshop examines actual cases with a view towards assisting Mediation and Arbitration Professional in recognizing and effectively handling these intangible, but critical, issues.. The Workshop will also consider the organization and effective use of Co-Mediation in complex cases.